Frequently Asked Questions


The UK has left the European Union, what are the new rules with exporting to Europe?

The UK has recently left the European Union and because of this, the way you export and import goods to Europe has changed. We are not liable for any increased costs such as VAT or duty, imposed by EU countries. You must now provide detailed goods descriptions and accurate values when booking non-document shipments to Europe.

With regards to costing, here is the new structure:

  • Up to €23 = No VAT + No Duty
  • Between €23 - €150 = VAT Applies + No Duty (PLEASE NOTE: VAT% can vary depending on the country)
  • Over €150 = VAT Applies + Duty Applies

To avoid complications for your consignee we do offer a DDP service. This involves us paying the duties and taxes on your behalf and adding this to your next invoice, you can select this option under the ‘References’ section when booking online. Further information can be found at

EORI Numbers, What Is It Used For And Do I Need/Have One?

In light of Brexit, EORI numbers are going to become even more significant. In order to import and export goods globally, your company VAT number must be EORI registered .The EORI number (Economic Operator Registration and Identification) is an identification number which customs will use to identify the sender and their parcels across all EU countries.

Tell Me About Insurance?

Shipments are not automatically insured. AAS offer “goods in transit insurance” for most commodities, with the exception of “glass”, which can only be shipped at the owner’s risk.

Cover can be added when booking online, by email or over the phone. Goods must be either packed professionally or sent in the original manufacturers packing. There is an extra charge for this service.

Can AAS Deliver Hazardous Goods?

You will be surprised to know that perfume is classed as a hazardous substance when being shipped internationally. Although you are allowed to place it in your luggage when flying, you are not allowed to ship it unaccompanied. Should you have a client who needs to send perfume/aerosols or similar items, please check first with AAS’s customer service department? Shipping can be arranged with full IATA compliance. This involves correct packing, labelling and certification.

What Do I Need To Know About Duty And Tax?

When shipping outside the EU, goods may attract local duty and tax when entering the destination country. In the USA for example, goods under the value of $800.00 are mostly duty free, however, goods for re-sale will incur import duty. Goods sent to Russia have to be sent “duty paid” (DDP)  if applicable, which AAS can arrange in advance. If unsure, please call AAS on 020 8844 0805 for advice. A quick call or email in advance can often avoid delays.

Quoted Prices – Do They Include VAT?

No, prices are quoted without VAT. VAT on shipping charges is applicable to all EU destinations (includes UK).

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What Is Volumetric And / Or Dead Weight?

The weight of a shipment may be determined by either its dead-weight or size (volume) whichever is the greater. Large light shipments may be charged by their size. To determine this, simply multiply 3 dimensions by each other and divide by 5000 i.e. box size 30 cms x 30 cms x 20 cms = 18,000.00 / 5000 =3.6 kgs.

Which Countries Are Inside The EU?

The following countries are inside the EU: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK.

Commercial Invoice – What Is It For And Do I Need To Produce One?

Commercial invoices are required for goods intended for re-sale in another country. The commercial value is the price paid by the buyer to the seller. A pro-forma invoice is used for goods with no commercial value i.e. samples or gifts, to enable customs authorities to determine if duty / tax is applicable.

PO Box And BFPO Box Deliveries – Is Possible And What’s Required?

PO Box NO’s must be accompanied by a telephone number to allow our overseas agents to contact the consignee on arrival and determine the full postal address for delivery.


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