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020 8844 0805
Associated Air Services Limited Units 4, 5 & 6 Feltham Business Complex, Browells Lane, Feltham, Middlesex. TW13 7EQ
Tel: +44 (0)20 8844 0805 Fax: +44(0) 20 8844 0878 E-mail info@associatedair.co.uk
Tel: +44 (0)20 8844 0805 Fax: +44(0) 20 8844 0878 E-
1. APPLICABLE CONDITIONS
Documents and packages are accepted by us, Associated Air Services Limited, for you, our
customer, on the following conditions which prevail over any terms put forward by you.
These terms may only be modified in writing by a director of Associated Air Services Limited.
In these conditions "Consignment" means any individual consignment and shall include a
number of items accepted by us at the one time for delivery to a common consignee at a
common address.
AS THESE CONDITIONS LIMIT AND EXCLUDE OUR LIABILITY WE RECOMMEND THAT YOU
CONSIDER OBTAINING FURTHER INSURANCE COVER. ADEQUACY OF INSURANCE COVER
IS YOUR RESPONSIBILITY.
These conditions do not affect the statutory rights of a consumer.
2. PRIOR REPRESENTATION
No employee of ours has authority to make any representation about the services to be
supplied by us.
3. OUR OBLIGATIONS
We shall use reasonable endeavors to have the Consignment promptly carried from the
collection address to the delivery address but specified delivery times are estimates and
not guaranteed delivery times and we are not liable for any damages or loss caused by delays.
4. YOUR OBLIGATIONS
i. AS WE FIND THAT FRAGILE GOODS INADEQUATELY PACKED ARE SOMETIMES DAMAGED DURING
CARRIAGE FROM THE COLLECTION ADDRESS TO OUR PREMISES YOU MUST ENSURE THAT
FRAGILE GOODS ARE ADEQUATELY PACKED. Please see clause 6(ii)
ii. You Warrant:- a, That you are the owner of the Consignment or the owner's authorised agent.
b, That the Consignment does not include hazardous or dangerous goods or restricted or
prohibited items as classified by IATA (International Air Transport Association), liquids, gems,
precious metals, currency, other negotiables, narcotics, foodstuffs, livestock, perishables,
explosives, firearms, literature or material that may be pornographic, offensive or politically
sensitive, or any article prohibited as hand-luggage by IATA.
c, That the description and declared value in the Consignment note are correct and that any
other information supplied is complete and accurate.
d, That the contents, packaging, labeling, place of origin or place of destination allow us to
legally convey the Consignment.
e, That the contents and packaging allow us to transport the Consignment safely with ordinary
care and handling.
f, That the Consignment was packaged in secure premises by one of your reliable employees
and was protected against unauthorised interference between being packaged and delivered to
or collected by us.
g, That all applicable laws and customs requirements have been satisfied.
iii. You will indemnify us from and against any demands, claims, liabilities, losses, damages,
costs and expenses we suffer directly or indirectly from breach of this clause (including for the
avoidance of doubt all claims, damages, expenses and fine incurred if the Consignment contains
any item listed in b above and is deemed to be unacceptable to transport).
iv. If the Consignment does not meet any of the above requirements we may refuse to transport
the Consignment or suspend carriage (as the case may be). In any event we will hold the
Consignment to your order and you shall indemnify us against all reasonable expenses and costs
(including storage), taxes and duties incurred by us.
5. PAYMENT AND INTEREST.
a, Dated invoices will be rendered weekly and are payable within 30 days.
b, The costs for delivery and other services are set out in our standard published tariff from time
to time and shall apply unless otherwise agreed in writing by us. The tariff is in our brochure and
on our website.
c, We shall recover fuel and security charges in addition to the costs of delivery of the
Consignment. The fuel and security charges shall be calculated as a percentage of the delivery
charges. The percentage shall vary constantly and is available on request.
d, We may recover from you on demand all taxes, fees and duties we are obliged to pay in
respect of the Consignment.
e, We may recover from you on demand all additional charges which we incur in the event that
the Consignment cannot be delivered on the first attempt.
f, We shall have lien over any Consignments and related documents we are holding so that we
may retain them until all sums due are paid and we may sell or
dispose of the Consignment if payment is not made within the due date. Any remaining balance
will remain outstanding.
g, We may charge simple interest daily on overdue sums at 15% per annum from the due date
until receipt of payment.
6. RESTRICTIONS ON OUR LIABILITIES.
i. We, our employees and agents shall not be liable for any loss, damage, mis-delivery, failure to
deliver or delay which is:-
b, caused by you or anyone else interested in the Consignment, including by the consignee's
refusal to take delivery.
c, caused by characteristics of the Consignment of which we are unaware.
d, caused by our reasonable misunderstanding of applicable legal requirements.
e, caused by Acts of God, delay in transportation or any other matters over which we have no
control.
ii. If you inadequately package fragile goods it may not be clear whether any damage resulted
from such packaging and occurred during carriage
from the collection address to our premises. We will therefore only be liable for any such damages,
in such circumstances, as is shown to be
caused by the negligence of ourselves, our employees or agents.
iii. We, our employees and agents shall not be liable for any loss of anticipated profits, damage to
your reputation or goodwill, loss of expected
future business, damages costs or expenses payable by you to a third party, or any other indirect
or consequential losses.
iv. Our total liability in respect of the Consignment whether for breach of contract, negligence or
howsoever arising, and whether by statute or otherwise, shall be limited to whichever is the less of
it's value or £50.
v. We will not be liable for any claims not notified to us in writing within 14 days of the date upon
which the Consignment was delivered.
vi. We shall be discharged from all liability unless proceedings are commenced within 6 months
from collection of the Consignment from the collection address.
vii. We are not a common carrier.
viii. Nothing in these conditions shall restrict or exclude liability for death or personal injury caused
by the negligence of the Company.
7. DELIVERY
The Consignment will not necessarily be delivered to the name on the Consignment.
Consignments to addresses with a reception or a postroom will be delivered to that reception or
postroom (as the case may be). Consignments may also be left with any person who appears to
have authority to accept the Consignment on the consignee's behalf (including but not limited to
neighbours or persons at the same premises as the of the intended consignee).
If we are unable to deliver the Consignment for whatever reason we shall use reasonable efforts
to return the Consignment to you at your cost.
8. CUSTOMS
When a Consignment requires customs clearance it is your responsibility to provide all the
necessary paperwork, although unless instructed to the contrary we will act as your agent for the
purposes of obtaining customs clearance and we shall be entitled to act as the receiver of the
Consignment solely for the purpose of appointing a customs broker to perform customs clearance
and entry.
In the event that you do not provide fully completed documentation or the information to enable
us to fully compete the documentation we shall use reasonable endeavors to complete the
documentation as your agent but we accept no responsibility for the accuracy of the said completed
information. Customs may re-value and re-classify a Consignment and we accept no responsibility
in the event that this occurs.
You indemnify us from and against all demands, costs and expenses arising out of or in
connection with us acting as your agent pursuant to this clause 8.
9. SUBCONTRACT
We may arrange for any part or parts of the carriage to be carried out by one or more
sub-contractors.
10. RIGHTS WE RESERVE
We reserve the right to open and inspect any Consignment without notifying you in advance.
We reserve the right to exercise reasonable discretion regarding choice of route and mode of
transport.
11. APPLICABLE LAW AND JURISDICTION.
English law shall apply and the English courts shall have exclusive jurisdiction to deal with disputes.
Documents and packages are accepted by us, Associated Air Services Limited, for you, our
customer, on the following conditions which prevail over any terms put forward by you.
These terms may only be modified in writing by a director of Associated Air Services Limited.
In these conditions "Consignment" means any individual consignment and shall include a
number of items accepted by us at the one time for delivery to a common consignee at a
common address.
AS THESE CONDITIONS LIMIT AND EXCLUDE OUR LIABILITY WE RECOMMEND THAT YOU
CONSIDER OBTAINING FURTHER INSURANCE COVER. ADEQUACY OF INSURANCE COVER
IS YOUR RESPONSIBILITY.
These conditions do not affect the statutory rights of a consumer.
2. PRIOR REPRESENTATION
No employee of ours has authority to make any representation about the services to be
supplied by us.
3. OUR OBLIGATIONS
We shall use reasonable endeavors to have the Consignment promptly carried from the
collection address to the delivery address but specified delivery times are estimates and
not guaranteed delivery times and we are not liable for any damages or loss caused by delays.
4. YOUR OBLIGATIONS
i. AS WE FIND THAT FRAGILE GOODS INADEQUATELY PACKED ARE SOMETIMES DAMAGED DURING
CARRIAGE FROM THE COLLECTION ADDRESS TO OUR PREMISES YOU MUST ENSURE THAT
FRAGILE GOODS ARE ADEQUATELY PACKED. Please see clause 6(ii)
ii. You Warrant:-
b, That the Consignment does not include hazardous or dangerous goods or restricted or
precious metals, currency, other negotiables, narcotics, foodstuffs, livestock, perishables,
explosives, firearms, literature or material that may be pornographic, offensive or politically
sensitive, or any article prohibited as hand-
c, That the description and declared value in the Consignment note are correct and that any
d, That the contents, packaging, labeling, place of origin or place of destination allow us to
legally convey the Consignment.
e, That the contents and packaging allow us to transport the Consignment safely with ordinary
care and handling.
f, That the Consignment was packaged in secure premises by one of your reliable employees
and was protected against unauthorised interference between being packaged and delivered to
or collected by us.
g, That all applicable laws and customs requirements have been satisfied.
iii. You will indemnify us from and against any demands, claims, liabilities, losses, damages,
costs and expenses we suffer directly or indirectly from breach of this clause (including for the
avoidance of doubt all claims, damages, expenses and fine incurred if the Consignment contains
any item listed in b above and is deemed to be unacceptable to transport).
iv. If the Consignment does not meet any of the above requirements we may refuse to transport
the Consignment or suspend carriage (as the case may be). In any event we will hold the
Consignment to your order and you shall indemnify us against all reasonable expenses and costs
(including storage), taxes and duties incurred by us.
5. PAYMENT AND INTEREST.
a, Dated invoices will be rendered weekly and are payable within 30 days.
b, The costs for delivery and other services are set out in our standard published tariff from time
to time and shall apply unless otherwise agreed in writing by us. The tariff is in our brochure and
on our website.
c, We shall recover fuel and security charges in addition to the costs of delivery of the
Consignment. The fuel and security charges shall be calculated as a percentage of the delivery
charges. The percentage shall vary constantly and is available on request.
d, We may recover from you on demand all taxes, fees and duties we are obliged to pay in
respect of the Consignment.
e, We may recover from you on demand all additional charges which we incur in the event that
the Consignment cannot be delivered on the first attempt.
f, We shall have lien over any Consignments and related documents we are holding so that we
may retain them until all sums due are paid and we may sell or
dispose of the Consignment if payment is not made within the due date. Any remaining balance
will remain outstanding.
g, We may charge simple interest daily on overdue sums at 15% per annum from the due date
until receipt of payment.
6. RESTRICTIONS ON OUR LIABILITIES.
i. We, our employees and agents shall not be liable for any loss, damage, mis-
b, caused by you or anyone else interested in the Consignment, including by the consignee's
refusal to take delivery.
c, caused by characteristics of the Consignment of which we are unaware.
d, caused by our reasonable misunderstanding of applicable legal requirements.
e, caused by Acts of God, delay in transportation or any other matters over which we have no
control.
ii. If you inadequately package fragile goods it may not be clear whether any damage resulted
from such packaging and occurred during carriage
from the collection address to our premises. We will therefore only be liable for any such damages,
in such circumstances, as is shown to be
caused by the negligence of ourselves, our employees or agents.
iii. We, our employees and agents shall not be liable for any loss of anticipated profits, damage to
your reputation or goodwill, loss of expected
future business, damages costs or expenses payable by you to a third party, or any other indirect
or consequential losses.
iv. Our total liability in respect of the Consignment whether for breach of contract, negligence or
howsoever arising, and whether by statute or otherwise, shall be limited to whichever is the less of
it's value or £50.
v. We will not be liable for any claims not notified to us in writing within 14 days of the date upon
which the Consignment was delivered.
vi. We shall be discharged from all liability unless proceedings are commenced within 6 months
from collection of the Consignment from the collection address.
vii. We are not a common carrier.
viii. Nothing in these conditions shall restrict or exclude liability for death or personal injury caused
by the negligence of the Company.
7. DELIVERY
The Consignment will not necessarily be delivered to the name on the Consignment.
Consignments to addresses with a reception or a postroom will be delivered to that reception or
postroom (as the case may be). Consignments may also be left with any person who appears to
have authority to accept the Consignment on the consignee's behalf (including but not limited to
neighbours or persons at the same premises as the of the intended consignee).
If we are unable to deliver the Consignment for whatever reason we shall use reasonable efforts
to return the Consignment to you at your cost.
8. CUSTOMS
When a Consignment requires customs clearance it is your responsibility to provide all the
necessary paperwork, although unless instructed to the contrary we will act as your agent for the
purposes of obtaining customs clearance and we shall be entitled to act as the receiver of the
Consignment solely for the purpose of appointing a customs broker to perform customs clearance
and entry.
In the event that you do not provide fully completed documentation or the information to enable
us to fully compete the documentation we shall use reasonable endeavors to complete the
documentation as your agent but we accept no responsibility for the accuracy of the said completed
information. Customs may re-
You indemnify us from and against all demands, costs and expenses arising out of or in
connection with us acting as your agent pursuant to this clause 8.
9. SUBCONTRACT
We may arrange for any part or parts of the carriage to be carried out by one or more
sub-
10. RIGHTS WE RESERVE
We reserve the right to open and inspect any Consignment without notifying you in advance.
We reserve the right to exercise reasonable discretion regarding choice of route and mode of
transport.
11. APPLICABLE LAW AND JURISDICTION.
English law shall apply and the English courts shall have exclusive jurisdiction to deal with disputes.
Terms & Conditions of Carriage
